Reply

Learn what the email inbox sync to Reply is and how it works

Email inbox sync to Reply

Learn all there is to know about the feature, it's goal, how it works, how to set it up, and much more

Multiple email accounts per sequence

Here you can find the information about your sequences page and how to create, open, run, pause, archive, remove or duplicate your sequences

Sequences list overview

Learn how to set up the tasks handling inside your sequence

Tasks handling

Learn to operate and manage your outgoing emails in Reply's Outbox section. Make sure your sequences are up and running within daily limits.

How to use the Outbox section

Learn how you can enable automatic reports for sequence errors

How do I get reports on sequence errors?

On the Outbox page, you can see the number of emails scheduled to be sent from all email accounts connected to your Reply account

Overview of the Outbox page

Access your sequence logs and see all the events that take place when your sequence starts running or use it to help troubleshoot issues

Logs in sequence

Learn to manage your prospects' data, track sequence outcomes by prospects, update statuses, create smart filters, and export custom lists

People tab overview

There are several ways to add contacts to one of your sequences - choose the one that works best for you, or try all the options

Adding contacts

Learn to read & act on your sequence stats: create filters, track key metrics, and use the detail view for advanced performance estimates

Statistics

Make the most of Reply's Preview mode when building an automated outreach sequence: double check, evaluate, personalize particular emails

Preview

Wondering how Reply performs A/B testing of your email bodies and subject lines and how you can track results and act on the outcome?

A/B testing in sequences

Learn more about the inbox sorting feature and how it categorizes and tags all replies

Inbox sorting

Learn how to duplicate a sequence and move prospects from one sequence to another in bulk

Duplicating sequences and moving people over

Reply Team

Tania

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Find answers and get help from Intercom Support and Community Experts

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