All Collections
How to use the Outbox section
How to use the Outbox section

Learn to operate and manage your outgoing emails in Reply's Outbox section. Make sure your sequences are up and running within daily limits.

Reply Team avatar
Written by Reply Team
Updated over a week ago

Outbox lets you see the number of planned emails scheduled for sending from all email accounts connected to your Reply account. The information is presented in a detailed breakdown by days, making it easy for you to track your email activity effectively. For more information about the layout of the Outbox page, see the following article.

Outbox is useful when you run several sequences simultaneously and may exceed the existing daily limits. Using Outbox, you can monitor the planned email sendings for each sequence, enabling you to determine whether you have sufficient email accounts with the necessary daily limits to meet the expected volume of emails per day in every active sequence.

Note: If you run sequences from the same email account, Reply ensures that emails are not sent simultaneously across all sequences. Instead, it allocates the daily limit (which is usually 400 emails per day) proportionally across all the active sequences.

In this case, the more sequences you run, the more email accounts we recommend connecting (the maximum number of email accounts that you can connect to Reply is 150, but you can also increase this number).

Additionally, you have the option to adjust the schedule, allowing the sequences to send emails at different times throughout the day, thereby optimizing your email-sending strategy.

Below we will analyze several Outbox report examples on all levels:

Example 1

In this example, the user has connected 3 email accounts for sending, where 1100 is the sum of limits of each email accounts set by the user, and not the general limit for the user account (maximum limit is 1200). Hovering over the progress bar shows the limit for a particular email account.

If you have several email accounts, you can click on any account to switch to another level of Outbox and see the list of sequences with a limit for each sequence (see Example 2). You can also scroll the forecast other than Today and Tomorrow. The example shows that load on email accounts and sequences is distributed evenly, and a user can add more prospects to the sequences or create new sequences and send emails from these email accounts.  

Example 2

The example shows that the user should better add one more email account because 2 active sequences in one email account exceed the daily limit. The Limit column shows the daily limit. The maximum daily limit is 400 emails, but a user can set less in order to plan to send in portions each day. 

Example 3

This is the last level of Outbox - already sent or planned emails to your prospects. The list shows the exact sending sequence in the sending queue. For example, on this screenshot you can see that FISHER BRADLEY will be the first prospect to receive the Step #2 email, HERNANDEZ WEST will be the second prospect, and so on.

On this level, you can edit the message to each prospect in order to make it more personal. Click on the text in the MESSAGE column to open the sequence preview mode and edit the message text.

Note: you can edit only Planned messages. 

Did this answer your question?