Reply

Reply Team

Learn more about how to manage, track, and analyze the performance of your prospects on the People page in Reply

People

Learn how to track direct or manual email stats in Reply's prospect card

Track direct and manual emails stats in prospect card

Here you will find an overview of the blacklist functionality

Blacklist tab overview

This article describes the functionality of the People page. To learn more, explore the entire People page collection and its FAQ section

Overview of the People page

Learn how to make the most of Reply prospect segmentation and actually increase your sequence performance by up to 760%

Overview of the List tab

The Marketplace tab of the People page provides you with a list of partners and products to find quality prospects for your  sequences

Overview of the Marketplace tab

In this article, you will learn how to use the Reply email validation service and why email verification is important for your sequences

Using email validation service

Reply shows a detailed prospect profile with activity history, where you can find all the actions for the specific contact on your list

Prospect activity - Profile

Learn how to save new fields to Reply DB to target them in sequences

Industry and Company Size fields in a contact profile

Learn how Reply assigns statuses to contacts participating in sequences and how you can manage them

Contact statuses

This article describes how to import contacts to a Reply sequence or account in general

How to add contacts or import from a CSV file

Learn additional information and advice on importing contacts from a CSV file

Recommendations for adding contacts with CSV import

Learn how to properly import the list of prospects into the People page in your Reply account if they are stored in a CSV file

How to move all contacts from a CSV file into a sequence

The article describes how to add and edit custom contact fields

How to create and edit custom contact fields

Articles

How does email validation work?

Learn why your contacts have "Missing data" status and what you can do about it

Why are my contacts marked as missing data?

How to create and use smart filters?

How to create custom filters with several conditions?

How to filter prospects by custom fields?

How to filter out prospects who are/aren't on a specific list?

How to filter prospects by a specific time zone?

How to filter prospects by call resolution?

How to filter prospects by statuses in sequence?

How to filter prospects who did not open emails and move them to a duplicate sequence?

How to filter prospects by Interested and Not interested inbox categories?

How to filter prospects by title and move them to a custom list?

How to filter prospects by email validation status?

How to filter prospects coming from Salesforce or Copper?

How can I share lists with my team members?

How to blacklist multiple contacts from a CSV file?

How to remove bounced prospects from a sequence?

How to export contacts using a CSV file?

How to correctly define a prospect's time zone when importing from a CSV file?

How to blacklist contacts and domains?

How to edit a contact?

Find answers and get help from Intercom Support and Community Experts