Billing

This section of our Help Center will guide you through billing setting, frequent questions and additional information.

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16 articles in this collection
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FAQ

Can I pause my subscription?

See what are you options if you decided to stop using Reply for a while.
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Updated over a week ago

What is my next renewal date?

Want to see when your following Reply bill will be paid? Please, see below.
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Updated over a week ago

How can I cancel my subscription?

Ready to calcel your Reply account? Sorry to see you go, here's what to do.
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Updated over a week ago

How can I update my payment details?

Is your card about to expire? Or did you simply choose a dedicated account for your business expenses? Update will only take seconds.
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Updated over a week ago

Where can I find my invoices?

Here's a quick step-by-step guide on where you can always find your invoices and check the plans.
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Updated over a week ago

Why Do I Need the DataStorage Plan?

And what does it mean for my Reply account data, stats and contact lists?
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Updated over a week ago

I Have a Trial Account Which has Expired, and I want to Upgrade

How to upgrade and select a plan if your trial account has experied? Please, see the detailed instruction below.
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Updated over a week ago

How do I Change My Subscription Plan?

Whether you want to upgrade or downgrade, you can easily change your plan with this small 4-step guide.
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Updated over a week ago

I Don't Have an Account Yet

If you don't have a Reply account yet, here's how to create one in under a minute of your time.
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Updated over a week ago

I Have an Active Trial Account and Want to Upgrade

If you want to upgrade while you're still on an active trial account, here's the quick and easy instruction for you.
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Updated over a week ago

I am a Team Owner and Want to Add a Team Member

If you're a team owner, you'll only need to know your new member's email to add them to Reply account.
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Updated over a week ago

I Want to Add an Extra Email Address to My User Account

Having an extra email account can come in handy when it goes about cold email outreach. Good news: we have that option :)
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Updated over a week ago

How Do I Buy Email Validation Credits

Lacking validation credits for maximizing your campaigns delivery rate? Seek no more, you can always buy them here.
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Updated over a week ago

Cannot Add A New Team Member Error

Trying to add a new team member, but your Reply account keeps saying their profile already exists, don't worry. We can fix this.
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Updated over a week ago

Pricing for Bridge/direct calls

Learn what's the pricing for Bridge/Direct calls and what are the rates for your country.
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Written by Reply Team
Updated over a week ago