Reply

Understand sequence statuses and spot common issues with toggle colors

Sequence toggle colors explained

Learn how to manage your sequences in Reply

Sequences page overview

Learn how to add, edit, copy, reorder, and remove steps in your sequence

Manage sequence steps

Learn how to track where your contacts are in a sequence

Contacts' progress in a sequence

Find out about the bulk actions available for your sequences in Reply

Bulk actions with sequences

Learn how to tailor step delays in your campaigns

Step delays management

Take control of when your contacts are processed

How can I schedule contacts for sequence processing?

Learn how sequences work in different modes of Team Edition in Reply

How do sequences work in Team Edition?

Learn how to duplicate a sequence and move prospects from one sequence to another in bulk

Duplicating sequences and moving people over

Manage multiple email accounts in one sequence, and increase email volume

Multiple email accounts per sequence

Learn how email inbox sync to Reply works

Email inbox sync to Reply

Learn more about the inbox sorting feature and how it categorizes and tags all replies

Inbox sorting

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Learn how to set up and manage your sequences and steps

Basic Setup and Management

Learn how to automate outreach with conditional branching

Conditional sequences overview

Split contacts into different paths based on specific criteria

How to use conditions in sequences?

Duplicate your sequence and add conditions for a smooth transition

How to switch existing sequences to conditional?

Learn how conditional sequences work and how to set them up

Conditional Sequences

Find answers and get help from Intercom Support and Community Experts

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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