How to use conditions in sequences?

Condition steps let you branch your sequence into two paths – Yes or No – depending on whether a contact meets defined criteria.

When a contact reaches a condition step, Reply checks the selected rules and automatically routes them to the appropriate branch. This allows you to personalize follow-ups and adjust messaging based on contact data or behavior.

In this article, we'll go over the available conditions so you can better understand how to branch your sequences.

If you're looking for step-by-step instructions on setting up conditional sequences, check out our dedicated guide.

When adding a condition step, you'll see two categories: Popular conditions and Other conditions.

💡Important: If you add multiple properties to a condition:

Different properties use AND logic
The same property added multiple times uses OR logic

👉Examples:

If you set Email is set AND Email validation status is Valid, the condition will return contacts who have an email address and whose email is valid.

If you add LinkedIn connection status = Pending OR LinkedIn connection status = Not connected, the condition will return contacts whose connection request is pending or who are not connected with you.

Popular conditions

Condition	Description
Email	Checks if a contact has an email address.
Email Validation Status	Filters contacts based on the validation status of their email address (Valid, Invalid, Risky, or Empty).
LinkedIn URL	Filters contacts who have a LinkedIn profile URL added.
LinkedIn Connection Status	Filters contacts based on the status of your LinkedIn connection request (Unchecked, Connected, Not connected, Pending, Connection forbidden, Invalid URL, Revoked).
Phone Number	Filters contacts who have a phone number.
Phone Number: Type	Filters contacts based on the type of phone number associated with them (Mobile, Landline, or Invalid).
Opens	Filters contacts based on the number of times they opened your emails in the current sequence.
Clicks	Filters contacts based on the number of times they clicked links in your emails.
Views	Filters contacts based on how many times they viewed your emails.
ICP Score	Filters contacts based on how closely they match your Ideal Customer Profile for the Offer used in the sequence.
LinkedIn Activity Score	Filters contacts based on their LinkedIn activity level and engagement.

Other conditions

Condition	Description
Added On	Filter contacts based on when they were added to the current sequence (e.g., today, a specific number of days ago, or a custom date range).
Last Touch	Filters based on when the last email step in the current sequence was completed (e.g., today, a specific number of days ago, or a custom date range). 💡The Last touch filter does not apply to LinkedIn steps.
Emails Sent	Number of emails sent to the contact within the current sequence.
Replies	Filters contacts who have replied in the current sequence.
Bounces	Filters contacts whose emails bounced. 💡Bounced contacts are automatically marked as Finished. If you want them to continue to the next steps in the sequence, you'll need to manually remove the Bounced status.
Bounce: sender's provider block	Filters emails blocked by the sender's email provider.
Inbox Category	Filters based on the inbox category where the email landed.
Inbox Category: Meeting Intent	Filters contacts whose inbox category was identified as Meeting intent.
Account: Company Size	Filters contacts based on their company size.
Account: Industry	Filters contacts based on their company's industry.
Missing Field	Filters contacts who have a specific required field left empty.
Contact state in sequence	Filters contacts based on their sequence state (e.g., Throttled or Finished). Throttled contacts have not yet moved to Step 1. The number moved daily depends on the Max new daily contacts limit (see Advanced sequence management).
Domain	Filters by the contact's email domain.
City	Filters by city.
State	Filters by state.
Country	Filters by country.
Creation Source	Filters contacts based on how they were added to Reply.
Provider	Filters by email provider (e.g., Gmail, Outlook).
LinkedIn account	Filters by the sending LinkedIn account used in the sequence.
Current Step	Filters contacts based on the step they are currently in.
Website Tracker	Filters contacts added through the Website Visitors feature.
Account	Filters by associated account (company).
Account Name	Filters by company name.
Sequences count	Filters based on how many sequences the contact is currently in.
Stage	Filters by the contact's assigned stage.
List	Filters contacts based on the list they belong to.
Import File Name	Filters contacts imported from a specific CSV file.
Name	Filters by contact name.
Title	Filters by job title.
LI Sales Navigator URL	Filters contacts who have a Sales Navigator profile URL. Contacts with a Sales Navigator link can be included in InMail steps.
Time Zone	Filters by the contact's time zone.
Owner	Filters by the teammate assigned as the contact owner.
Owner email	Filters by the contact owner's email address.
Sending Email	Filters based on the mailbox assigned to send emails in the sequence.
Status: Status: Active, Status: Paused, Status: Missing data, Status: Out of Office, Status: Finished, Status: Opted Out, Status: Contacted, Status: Replied, Status: Replied by email, Status: Replied by SMS, Status: Replied by LinkedIn, Status: Opened, Status: Clicked, Status: Bounced, Status: Auto Replied, Status: Called, Status: To Call, Status: Blacklisted, Status: Meeting booked, Status in sequence: Called, To Call.	Filters contacts based on their sequence status.
LinkedIn InMail status	Filters contacts based on whether the InMail was accepted or rejected.
Call Resolution	Filters by the outcome of a call.
Email was not found	Filters contacts without email addresses. When set to true, it returns contacts who don't have a valid email, meaning a generated email domain (genmail) is used instead.
LinkedIn profile public	Filters contacts based on whether their LinkedIn profile is public. If set to true, InMails sent to these contacts are free and don't count toward your LinkedIn InMail credits. This helps you reach a larger audience on LinkedIn without using your available credits.
Custom fields	Filters based on any custom fields created in your account.
Salesforce	Filters contacts synced from Salesforce.
Pipedrive	Filters contacts synced from Pipedrive.
Copper CRM	Filters contacts synced from Copper CRM.
Hubspot	Filters contacts synced from HubSpot.