Reply

Learn how opens, clicks, opt out and meeting tracking systems work

How Reply tracks prospects' interaction with your emails

Learn what the numbers that show up in Email reports mean and how they are calculated

Learn how to get actionable insights into your team's performance at a glance

Learn how to analyze your team's manual tasks in Reply

Learn how to read email statistics on the Reports page, use filters, and see which key metrics to focus on

This article explains how Reply calculates call metrics and how you can benefit from it

This article describes how Reply calculates key metrics from the email dashboard on the Reports page

Learn how to export your statistics/reports quickly and into a comprehensible format

Learn how to use the bounce rate metrics to control exceeding bouncing limits and prevent suspension of sequences

This article describes the elements of the Reply all-time statistics view

This article describes the elements of the Reply live statistics view, what they mean, and how you can narrow them down to your true focus

Find answers and get help from Intercom Support and Community Experts

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