Billing

This section of our Help Center will guide you through billing setting, frequent questions and additional information.

16 articles in this collection
Written by Reply Team

Articles

Overview of the Plans & Billing tab

This article describes the Plans & Billing tab of the Settings page. The tab contains all the information related to payments.

Written by Reply Team
Updated over a week ago

3DS verification for payments

Learn about our new 3DS payment processes to reduce fraud and comply with regulations

Written by Reply Team
Updated over a week ago

FAQ

Can I pause my subscription?

See what are you options if you decided to stop using Reply for a while.

Written by Reply Team
Updated over a week ago

What is my next renewal date?

Want to see when your following Reply bill will be paid? Please, see below.

Written by Reply Team
Updated over a week ago

How can I cancel my subscription?

Written by Reply Team
Updated over a week ago

How can I update my payment details?

Is your card about to expire? Or did you simply choose a dedicated account for your business expenses? Update will only take seconds.

Written by Reply Team
Updated over a week ago

Where can I find my invoices?

Here's a quick step-by-step guide on where you can always find your invoices and check the plans.

Written by Reply Team
Updated over a week ago

Why Do I Need the DataStorage Plan?

And what does it mean for my Reply account data, stats and contact lists?

Written by Reply Team
Updated over a week ago

I Have a Trial Account Which has Expired, and I want to Upgrade

How to upgrade and select a plan if your trial account has experied? Please, see the detailed instruction below.

Written by Reply Team
Updated over a week ago

How do I Change My Subscription Plan?

Whether you want to upgrade or downgrade, you can easily change your plan with this small 4-step guide.

Written by Reply Team
Updated over a week ago

I Don't Have an Account Yet

If you don't have a Reply account yet, here's how to create one in under a minute of your time.

Written by Reply Team
Updated over a week ago

I Have an Active Trial Account and Want to Upgrade

If you want to upgrade while you're still on an active trial account, here's the quick and easy instruction for you.

Written by Reply Team
Updated over a week ago

I am a Team Owner and Want to Add a Team Member

If you're a team owner, you'll only need to know your new member's email to add them to Reply account.

Written by Reply Team
Updated over a week ago

How can I add an extra email address to my user account?

Written by Reply Team
Updated over a week ago

How to buy email validation credits

Lacking validation credits to maximize the delivery rate of your sequence? You can always buy them directly from Reply

Written by Reply Team
Updated over a week ago

Cannot Add A New Team Member Error

Trying to add a new team member, but your Reply account keeps saying their profile already exists, don't worry. We can fix this.

Written by Reply Team
Updated over a week ago