Step delay is a time interval, which determines the delay between the previous and next sequence steps. For example, you can configure your sequence to launch the next step in 2 days after the previous step finishes.
To set the step delay in your sequence:
- Open the Sequences page and click on the sequence you want to configure.
- Open the Steps tab in the sequence.
- Click on the arrow near the step to open the dialog window.
4. Set the delay time and click Save.
Note: the contacts that are already on the step where you have set the delay will ignore it. Weekends are included in the day count.