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How to set a step delay in a sequence?
How to set a step delay in a sequence?

Learn how to tailor the step delay in Reply and choose between default and custom delays

Reply Team avatar
Written by Reply Team
Updated over a week ago

Step delay is a time interval that determines a delay between the previous and next sequence steps. For example, you can configure your sequence to launch the next step in 2 days after the previous step finishes.

To set the step delay in your sequence:

  1. Open the Sequences page and click on the sequence you want to configure.

  2. Open the Steps tab in the sequence.

  3. Click on the arrow near the step to open the dialog window.

    4.  Set the delay time and click Save.

Note: the contacts that are already on the step where you have set the delay will ignore it. Weekends are included in the day count.

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