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What is my contact's current step?
What is my contact's current step?

Learn how to filter contacts by the current step in a sequence

Reply Team avatar
Written by Reply Team
Updated over a week ago

You can use smart filters to sort contacts based on different criteria including their current step. This article will help you with the steps. Let's dive in!

Steps to follow

Once you have launched the sequence with some contacts in it, you can check their current step. Here is how you can do it:

  1. Open the sequence;

  2. Go to the People tab;

  3. Click on the Filter icon:

  4. Select the Condition + Value:

  5. Apply or Save the filter and it is done!

๐Ÿ’ก Important: There are multiple options for this filter. Based on the variant you choose, you will see different steps: Finished/Throttled or Step 1,2,3 and further.

Here is a table with more details on each condition and results:

Condition

Value

  • Is

  • Is not

  • Throttled - the contacts have not been processed yet.

  • Finished - the sequence is over for this contact (they either replied or received all steps).

  • Equals

  • Does not equal

  • More than

  • Less than

  • Number of steps

This is it! If you have any other questions or need more help, feel free to message our Support team in chats or email them at support@reply.io.

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