The Lists section, located within the Contacts page, serves as a pivotal tool for organizing contacts and segmenting outreach efforts in Reply. Unlike Filters, which are positioned horizontally at the top of the Contacts page, or Sequences, Lists offer the flexibility of having the same contact in multiple lists.

You can create and manage lists according to your specific needs, enabling diverse segmentation options. For instance, you can employ multiple lists to segment clients, especially useful for teams with several members operating within the same Reply account.

Transferring contacts to specific lists is a straightforward process. Simply select the desired contacts from the main grid and use the quick action feature, "Move to lists," located at the top of the grid.

A drop-down menu displaying created lists will appear. Select the needed one and click Apply.

Each list provides information on the tracking data based on the contacts within each respective list. You can find the number of Opens, Replies, and even Opt-outs, of each contact in the chosen list.

You can also add contacts to a list directly from the Import Contacts page while uploading a CSV file.

In addition, you can split your contacts between 2, 3, or 4 lists (e.g. for A/B testing purposes).

To add a new list, navigate to the Lists section and click on the plus button:

Add a name and click Create.

To perform additional actions with a list, click on three vertical dots near the list and select the needed action: