The organization owner is the highest-level role in a Reply organization. This role is automatically assigned to the user who creates the organization and has full access to all organization settings, workspaces, users, and permissions.
To open your organization settings:
Click your profile name in the bottom-left corner.
Select Organization from the dropdown.
Open the Users tab, where the Organization Owner role is marked with a unique icon for easy identification.
Organization Owner vs. Other Roles
Organization Owner – Has full administrative control over the entire organization, including all workspaces, users, roles, and permissions.
Organization Roles – Grant administrative permissions across the organization based on the permissions assigned to the role.
Workspace Roles – Control what users can access and manage within a specific workspace
What the Organization Owner can do
The organization owner can:
Invite new users and monitor activity in the Users tab.
Manage all workspaces (teams), roles, and permissions.
Access all information and perform any action in the system.
💡Important:
The organization owner is automatically part of all teams and workspaces.
Each organization can have only one organization owner. This role cannot be transferred or removed.
The organization owner role is permanent. The only way to remove it is by deleting the organization along with all teams and members.