How to create and use custom variables

The article describes the meaning of custom variables and their usage in the Reply templates

Reply Team avatar
Written by Reply Team
Updated over a week ago

Custom variables are variables that contain arbitrary text or numeric data from your custom fields. For more information on how to create and edit custom fields, see the following article.

To add a custom variable to your template:

  1. Navigate to the Steps tab on the Sequence page

  2. Open the Template creation pop-up

  3. Click the Insert variable button

  4. Use the CUSTOM FIELDS subsection

You can use custom variables as an independent variable or as a part of conditional variables.

Note: If you create custom variables with special symbols like "& < > \" ' ` ="#! or spaces, those symbols will be replaced with _ .

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