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Dasha Leshchenko

Tania

Discover techniques for using templates, variables, and advanced tools like conditional variables and Spintax to personalize and enhance your cold outreach emails

Templates & Variables

Learn how to manage folders and email templates

Actions with email templates

Learn how to create email templates and share them with your team

Email templates

Getting Started with Templates

Learn how you can change the font for your emails inside the sequences

How do I change the font in my emails?

Learn how to add clickable links using custom variables

Hyperlink custom variable links

Learn ways to attach an image to your emails

Can I attach images to my email step?

Advanced Template Customization

Learn how variables help you personalize templates at scale

What are variables?

Personalize emails using your contacts' basic information

Basic contact variables

Learn how to use custom contact fields in your templates

Custom variables

Include the right team member's details in sequence messages

Team variables

Learn the essentials of using variables to personalize your emails and outreach messages

 Getting Started with Variables

Adjust your messages based on conditions, dates, and available contact data

Advanced variables

See practical examples of how to use conditional variables

Advanced variables: template examples

Learn how to randomize parts of your message to avoid repetition

Spintax

Create AI prompts to enhance email personalization, engagement, and deliverability

AI variables

Explore how to use advanced and AI-generated variables to create smarter, highly personalized outreach

Advanced & AI Variables

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.