Reply can forward inbound calls from your rented Reply numbers to the phone number saved in your user profile.
How to enable inbound calls transfer
Open Settings in Reply.
Go to the Calls tab.
Turn on the Inbound calls transfer toggle.
Once enabled, inbound calls to your rented Reply numbers are automatically forwarded to the phone number saved in your account details.
Make sure that:
Cloud Calls is enabled for your account.
A phone number is saved in your user profile/account details.
At least one Reply phone number is rented.
đĄWhen inbound calls transfer is enabled, the callerâs phone number is not displayed on the receiving phone.
đĄWhen inbound calls transfer is disabled, incoming calls to rented Reply numbers usually appear in Reports as Inbound calls with a No Answer disposition, since Reply does not provide a live operator.
For help enabling Cloud Calls or configuring inbound calls transfer, contact Support through chat or at [email protected].