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Export contacts to CSV

Last updated on Oct 30, 2026

Reply allows you to export contacts from the People page or from a specific sequence to a CSV file. You can choose between exporting basic contact information or all available contact and activity data. Exporting contacts helps you review, manage, or share your contact data outside of Reply.

To export contacts from Reply:

  1. Open the People page in Reply (or open a sequence and go to its People tab) and select the contacts you want to export.

  2. Open the More drop-down menu and click Export to CSV.

  3. Choose the export type:

    • Basic fields

    • All fields

    • All fields with replies

    • Basic fields with Clicks

    • Basic fields with Opens

    • Basic fields with bounces

💡Export to CSV doesn't appear in the More menu on trial accounts. It is also hidden if your role's Actions with contacts permission doesn't cover every selected contact. My covers only contacts you own, Team covers everyone's contacts. Ask your admin to change your role in Roles & Permissions.

Based on the export type, the CSV file will include the following columns:

  • Basic fields: First Name, Last Name, Email, Title, Phone, City, State, Country, Account Name, TimeZone, Added On, Last Touch, Sequence, Status, Opted Out, InboxCategory, LinkedIn, Will Start At, Contact ID.

  • All fields: First Name, Last Name, Email, Title, Phone, City, State, Country, Account Name, TimeZone, Added On, Last Touch, Sequence, Status, Opted Out, InboxCategory, LinkedIn, Stage, Company size, Industry, SalesNavigator, Opens, Views, Deliveries, Replies, Bounces, CurrentStepStatus, MeetingBooked, CurrentStep, CallResolution, MeetingIntent, Owner, Provider, Replies_by_sms, Replies_by_LinkedIn, Domain, ValidationStatus, Will Start At, and Contact ID + your Custom fields.

  • All fields with replies type includes all columns from the “All fields” file, plus the following additional columns: Reply Subject, Reply Body, Reply Text Body, and Reply Date.

  • Basic fields with Clicks include all columns from the "Basic fields" file, plus the following additional columns: SequenceId, Sequence Name, Sequence Step Number, Sent Date, Link URL, Click Date.

  • Basic fields with Opens include all columns from the "Basic fields" file, plus the following additional columns: SequenceId, Sequence Name, Sequence Step Number, Sent Date, Open Date.

  • Basic fields with bounces include all columns from the "Basic fields" file, plus the following additional columns: Bounce Date, Bounce Type, Delivery Status Text Body.

💡Note that when you export contacts from a specific sequence, the system creates a CSV file named after your sequence. In this case, statistics take into account only the metrics from this specific sequence and do not count the metrics from all sequences in which the contact participated.

💡To update contacts from an exported file, import it back and map the Contact ID column to Id yourself. Reply doesn't map it automatically. Then choose Id as the identifier to match contacts.

Which email account sent to each contact

The contact export doesn't include the email account (mailbox) that sends to each contact. To find it: