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How do I re-connect my Gmail account via Single Click when it's been disconnected?
How do I re-connect my Gmail account via Single Click when it's been disconnected?

Got your Google Mail account disconnected from Reply.io? Don't worry, here's how you can quickly reconnect it & proceed with your sequences

Reply Team avatar
Written by Reply Team
Updated this week

If your Gmail account has been disconnected from Reply due to an error (e.g. Invalid credentials), you can simply reconnect it:

  • Open the Email Accounts tab of the Settings page

  • Click on the arrow to the right of the email account string

  • Open the drop-down menu

  • Select Reconnect

  • Go to your sequence -> Settings -> General settings and re-assign the email account for sending

The sequence will be resumed within 10-15 minutes according to your schedule.


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Please note that you cannot connect the same email address twice, and we don't allow connecting generic (free) Gmail accounts - only corporate email accounts.

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