Reply

Learn how to reconnect an Office 365 Outlook/Exchange account

How to reconnect Outlook/Exchange accounts

Reply Team

Tania

Here you can find help articles to set up and launch your first sequence in Reply with ease.

Getting Started

Follow these steps to start working with Reply

Steps to begin with

Learn how to connect different email accounts to Reply

Step #1: Connecting an email account

Learn how to import multiple contacts at once to a sequence in Reply using CSV file

Step #2: Importing contacts

Learn how to set up sequences in Reply easily

Step #3: Setting up a sequence

Learn how to use Email Health Checker to check DNS records and fix possible gaps

Email Account's Health Checker Overview

Learn about each settings tab of your Reply account

General settings

Check how to set up email notifications for you and your team members

Email notifications setup

Schedule specific weekdays and timeframes to customize the sending

Schedules (Delivery windows)

An easy guide on connecting a third-party ESP mailbox like SendGrid, Mailgun

Reply and different ESPs

Your step-by-step guide on how to set up your email account alias

Connecting email alias

Learn how to connect Outlook/Office 365 email accounts in Reply using single-click

Setting up an Outlook/Exchange email account

Find out how to easily connect your Exchange email account to Reply

Connecting an Exchange account via Autodiscover

Learn how to set up limits on the email volume per minute

Managing delays between emails

Use the extension to create and manage sequences, contacts, and templates

Reply plugin for Gmail

Find out how Reply is compliant with data requirements & regulations

Security and privacy compliance

Read this article to learn more about GDPR and EU-US Privacy Shield compliance within Reply.io & how you can manage your data

Reply's commitment to GDPR

Learn which domains are accepted in Reply and why

Are generic domains like gmail.com, and yahoo.com accepted?

Learn more about unique contacts, import, daily emails per account, or sequence limits

Existing limits in Reply

Articles

Learn how to replace or remove default email account in Reply

How to change or remove a default email account?

Check the steps on how to sign up to Reply

How do I sign up to Reply with Google/Microsoft?

Check how to log into your account and recover the password

How do I log in Reply?

Learn how to add, edit, and manage your email signature inside your Reply account

How can I add a signature?

Get to know more about out-out options in Reply

How do I set up my opt-out text/link and unsubscribe header?

Learn about the cases when hyperlink is missing

Why is there no hyperlink in my opt-out text?

Get details on what's happening inside of Reply if a few clicks

Where can I find Reply's service up/downtime stats?

Learn how to connect your Gmail mailbox to Reply

Setting up your Gmail account

Learn how to reconnect the mailbox in a few clicks & proceed with your sequences

How do I re-connect my email account when it's got disconnected?

Check how you may connect additional mailboxes

How do I connect an additional email account?

Learn how to manage the sending during and after your trial