To use the Email Validation Service of Reply, it is necessary to buy email validations. Reply provides validation credits as monthly subscription packages.

To subscribe:

  • Navigate to the Settings page - Plans & Billing tab - Subscription section - enable Email validation.
  • Select your monthly package.
  • Click Apply changes.

If you used all validation credits within a month, you will see the following notification when trying to validate further emails:

If this is the case, you can purchase additional credits from the Plans & Billing tab.

Note: If you want to re-validate already validated prospects after a while, this is possible in Reply. In this case, validation credits will be taken twice.

Disabling the Email Validation Service

Once you disable the email validation toggle, credits will be removed. That is why we recommend disabling your email validation when you have used your full monthly quota before the upcoming billing date. Also, credits will be removed if you cancel your Reply subscription. We recommend canceling your subscription when you have used your full monthly quota.

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