Once your Gmail account has been permanently disconnected from Reply due to an error (e.g. Invalid credentials), you can simply reconnect it back.
Please note that you cannot connect the same email address twice.

  • Open the Email Accounts tab of the Settings page.
  • Click on the arrow to the right of the email account string
  • Open the drop down menu
  • Select Reconnect
  • Go to your sequence -> Settings and re-assign the email account for sending.

The sequence will be resumed within 10-15 minutes according to your Schedule.

Please, note: we don't allow connecting generic (free) Gmail accounts, only corporate email accounts.

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