If your Gmail account has been disconnected from Reply due to an error (e.g. Invalid credentials), you can simply reconnect it:

  • Open the Email Accounts tab of the Settings page
  • Click on the arrow to the right of the email account string
  • Open the drop-down menu
  • Select Reconnect
  • Go to your sequence -> Settings -> General settings and re-assign the email account for sending

The sequence will be resumed within 10-15 minutes according to your schedule.


Please note that you cannot connect the same email address twice, and we don't allow connecting generic (free) Gmail accounts - only corporate email accounts.

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