Reply

In Reply, you can add a WhatsApp step to a sequence. WhatsApp steps are semi-automated: the system creates a WhatsApp task for you and automatically moves the contact to the next step in your sequence once the task is sent or completed. Learn more about WhatsApp tasks in this <a href="https://support.reply.io/en/articles/4578331-whatsapp-task-in-chrome-extension" rel="nofollow noopener noreferrer" target="_blank">article</a>.

To add the WhatsApp step, follow these steps:

When creating the new sequence, select the WhatsApp step on the Steps tab.

Alternatively, if you want to add the WhatsApp step as a follow-up in your sequence, click + after the last step and select WhatsApp.

Once you select a WhatsApp step, a pop-up editor will appear, allowing you to start typing your message.

You can add Personal, Team, or Librar templates by clicking the Templates icon in the bottom-left corner of the editor.

It is also possible to insert Contact, Team, or Advanced variables using the { } icon in the pop-up window.

Use the Preview button to check what your WhatsApp message looks like before sending it.

1. When creating the new sequence, select the WhatsApp step on the Steps tab. 

2. Alternatively, if you want to add the WhatsApp step as a follow-up in your sequence, click + after the last step and select WhatsApp.

3. Once you select a WhatsApp step, a pop-up editor will appear, allowing you to start typing your message.

4. You can add Personal, Team, or Librar templates by clicking the Templates icon in the bottom-left corner of the editor.

5. It is also possible to insert Contact, Team, or Advanced variables using the { } icon in the pop-up window.

6. Use the Preview button to check what your WhatsApp message looks like before sending it.

7. Click Save, and it's done.

Learn how to add a WhatsApp step to your sequence

WhatsApp step in a sequence

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