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Is there a way to customize an email for a certain prospect?
Is there a way to customize an email for a certain prospect?
While you can customize your emails in bulk using universal variables (both default and custom), you can also tailor literally each copy
Reply Team avatar
Written by Reply Team
Updated over a week ago

To customize an email for an individual prospect, please go to the Sequences page -> select the Preview tab -> select the intended prospect -> and customize any step you want to change. In the Preview tab, you can edit text, insert links, upload images, and attach files by clicking the corresponding icon in the toolbar. The changes won't affect the primary sequence template.

Please note:

  • In the case of variables, you cannot alter them on this page because Reply populates variables with information taken directly from the contact, any attempted changes will revert.

  • If you want to customize A/B test emails, you can only change one email variation.

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