If your single-click email account is disconnected, for example, due to an expired token, you can reconnect it from the Email accounts page.
To reconnect your email account:
Go to Settings → Email accounts.
Find the disconnected mailbox.
Click Reconnect.
If the Reconnect option isn't available, your mailbox may have been connected manually. In this case, remove the mailbox and add it again using New email account.
Once the mailbox is reconnected, restart any affected sequences by turning the toggle off and back on.
Your email account's historical data won't be affected after reconnection. You can still access and view all your previous reports and statistics.
💡 Important: Not all connectivity issues can be resolved by reconnecting. To see why your mailbox is disconnected, click View connectivity errors next to the mailbox.
