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How can I resend an email to a bounced contact?
How can I resend an email to a bounced contact?

Learn about how to resolve the issue with bounced contacts and how to resend an email that was returned and placed in "bounced" status

Reply Team avatar
Written by Reply Team
Updated over a week ago

If you need to change an email address for a Bounced contact and re-send the email, follow these steps:

  1. Select the contact and update the email address.

  2. Remove the Bounced status.

3. Please note that after removing the 'Bounced' status, Reply will no longer detect replies for this particular email. To proceed with this action, click the 'Confirm' button that appears in the pop-up window.

4. To resend the email, click 'Yes' in the following pop-up.

That's it! Reply will now send the planned emails to the contacts as scheduled.

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