Agentic chat is an AI assistant built into Reply that helps you complete common tasks and find information across your account. Simply send a message describing what you want to do, and Agentic chat will perform the action or provide the information you need.

It helps you work with sequences, contacts, Inbox activity, analytics, tasks, and settings. It can also search the internet and use the information it finds to answer questions.

This feature is currently available in beta. To use it, enable beta in your account settings.

💡 Important: Some actions cannot be completed in Agentic chat (for example, billing changes or account ownership updates). In these cases, Agentic chat will explain why and show where you can complete the action in Reply. If available, it will also include a direct link.

To use Agentic chat:

Click Agentic chat in the left menu panel.
Send your request in the chat.
Confirm the action if prompted.

💡You can send up to 100 messages per day in Agentic chat.

What Agentic chat can do

Agentic chat supports a wide range of actions across your account.

Sequences	Search/list sequences Start or pause sequences View sequence steps and their content View sequence statistics Compare sequence performance Assign email and LinkedIn accounts to sequences Add contacts to a sequence Change a contact's status in a sequence Assign a schedule to a sequence
Contacts	Search contacts by email or LinkedIn URL Filter/list contacts by list, sequence, or search term Create and update contacts Change owner View contact activity Blacklist contacts and domains Mark contacts as replied Search contact lists
Inbox	View Inbox threads and replies Reply to threads Update Inbox categories
Email and LinkedIn accounts	List email and LinkedIn accounts
Schedules	List schedules
Tasks	List tasks Create tasks Complete tasks
Team	Search team members
AI SDR Offers	List offers View offers Create and update offers Generate an offer from a website Attach an offer to a sequence
AI SDR Playbooks	List playbooks View playbooks Create and update playbooks Duplicate playbooks Attach a playbook to a sequence
AI SDR Knowledge base	List knowledge bases View knowledge bases Create and update knowledge bases Add/Remove a URL source Attach a knowledge base to a sequence
AI SDR Reply handlers	List reply handlers View reply handlers Create and update reply handlers Delete reply handlers
AI SDR Re-engagement cards	List re-engagement cards View re-engagement cards Create and update re-engagement cards Delete re-engagement cards
AI SDR Pending approvals	List pending approval drafts Approve drafts Regenerate drafts (with optional feedback) Reject drafts Set sending mode (Approval or Automatic)

Here are a few examples of requests you can send:

Pause the Cold Outreach Q2 sequence
Show open rates for the last 7 days
Approve all pending approvals in the SaaS founders sequence

Agentic chat settings

You can adjust Agentic chat settings to match your preferences.

To access them, click the ⚙️ icon in Agentic chat.

You can configure:

Chat position – choose whether the chat opens on the left or in the center
Allow destructive actions – when disabled, Agentic chat will ask for confirmation before actions such as pausing sequences, deleting records, or making bulk updates
Sound notifications – play a sound when an action is completed

Connect Slack

You can connect Slack to send requests to the Reply AI Slack bot directly from your Slack workspace.

To connect Slack:

Go to Agentic Chat → Settings.
Click Go to Integrations.
Find Slack and click Connect.
Allow the required permissions.

Once connected, you can start sending requests to the Reply AI Slack bot directly from Slack.

Agentic chat [Beta]

What Agentic chat can do

Agentic chat settings

Connect Slack