In Reply, you can use smart filters to sort contacts by inbox category. To do this, follow these steps:
Open the People page and click Create new filter.
Enter a Filter name (optional). Giving it a name isn’t required, but if you save the filter, it will be easier to find and reuse later.
In the Property field, select Inbox Category.
Select the Is condition to find contacts whose replies match this inbox category.
Select the inbox category, for example, Interested.
Then click Apply or Save if you want to use this filter again later.
In Reply, you can create a custom inbox category to better organize your email threads. Once created, your custom category will appear in the filter list, allowing you to filter your contacts based on it. Learn how to create a custom inbox category in this article.






