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Purchase and manage email validation

Learn how you can purchase validation credits

Written by Dasha Leshchenko

Email validation checks whether an email address is valid, risky, or invalid before you send emails. It helps reduce the chance of sending to undeliverable addresses.

The service uses validation credits. One validated email address consumes one credit. After you select contacts and click Validate, wait a few minutes for the results to appear.

💡 Re-validating an email address creates a new validation request and may use an additional credit. Review the number of contacts selected before confirming.

Add email validation

Follow these steps to add or change your email validation package:

  1. Open Plans & Billing from your profile/account menu, or go to Settings → Plans & Billing.

  2. In the Subscription section, find Team shared add-ons.

  3. Next to Email validation, click +.

  4. ĐĄhoose an Email validation package and click Calculate the price.

  5. Click Pay to confirm the change.

You can return to Plans & Billing at any time to check your current balance or update the package.

💡 On an annual subscription, the Email validation add-on is billed annually. The billing wizard displays the price and billing period before you confirm the change.

After email validation is available in your account, you can validate contacts. Check this article to learn how.

Remove the email validation add-on

To remove email validation from your subscription:

  1. Open Plans & Billing.

  2. Go to Subscription → Team shared add-ons → Email validation.

  3. To remove the Email validation add-on, select the 0 credits / $0 package, recalculate the total, and confirm the subscription change by clicking Pay.

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