You can use smart filters to filter contacts by Inbox category (for example, Interested) in order to move them to a new sequence or send them to your CRM. Here is an example of how to sort all contacts that are Interested and Finished:

  1. Open the People page of your Reply account.

  2. Click ADD FILTER.

  3. In the Filter name field, enter the name for your filter (optional).

  4. In the Property field, select Inbox Category.

  5. Select the Equals Interested condition.

  6. Click Add property to add the second property.

  7. In the Property field, select Status: Finished.

  8. Select the Is set True condition.

  9. Click Save to save the filter and see filtered results. 

The system displays the filtered results:

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