Auto-replies, out-of-office messages, and bounced emails can often mess up inbox. Especially if there are tons of such emails arriving in your inbox in the weeks leading up to the holidays.
By default, all auto-replies, out-of-office messages, and bounced emails are not displayed in your Inbox. However, there can be cases when you may still want to see some of them. The problem is it adds a lot of unread messages to your inbox.
If these are junky replies that don’t make any sense to you, you can set up how to handle your email automated responses. You can select the most comfortable way for you how to handle out-of-office replies, auto-replies, and bounced emails both in your email client (Gmail, Outlook, etc) and Reply inbox.
To set up the way your email client and Reply handle auto-replies, follow these steps:
Click on Settings in the top header menu.
Open the Emails tab and navigate to the Email Safety section.
Navigate to the 'How to handle Auto replies and Bounce emails in your email client' section. Click on the drop-down list and select the desired action: Do nothing (this option is selected by default), Delete, or Mark as read.
Navigate to the 'How to handle Auto replies and Bounce emails in your Reply inbox' section. Click on the drop-down list and select the desired action: Do not display (this option is selected by default), Display, or Display & mark as read.
That's it. The chosen actions will be automatically applied when you receive responses in Reply, and/or in your Gmail or Outlook inbox.
Here are the descriptions for all actions for setting up email handling in your email client:
Action | How your email client will display emails |
Do nothing | Detected auto-replies, OOO, and bounced emails will be displayed. |
Delete | Detected auto-replies, OOO, and bounced emails will be deleted. |
Mark as read | Detected auto-replies, OOO, and bounced emails will be displayed and marked as read as soon as you receive them. |
Here are the descriptions for all actions for setting up email handling in Inbox and contact cards in Reply:
Action | How inbox and contact card display emails | Additional notes |
Do not display | Detected auto-replies will not be displayed either in your inbox nor the contact card. | What will happen if there are other 'real' messages in this thread:
|
Display | Detected auto-replies, OOO, and bounced emails will be displayed in both inbox and contact card.
They will be marked as unread. The counter near the Inbox title will increment. | The auto replies will not be treated as 'real' replies. This means that contact will not be finished in sequence.
The automatic reply or Delivery Status Notification (Failure) prefix will be shown at the beginning of the subject. |
Display & mark as read | Detected auto-replies, OOO, and bounced emails will be displayed in both the inbox and contact card.
The emails will be automatically marked as read right after receiving them. | The threads that have other 'real' replies in the thread will not be marked as read. |