Step delay is a time interval, which determines the delay between the previous and next campaign steps. For example, you can configure your campaign to launch the next step in 2 days after the previous step finishes.
To set the step delay in your campaign:
- Open the Campaigns page and click on the campaign you want to configure.
- Open the Steps tab in the campaign.
- Click on the arrow near the step to open the dialog window.
- Set the delay time and click Save.
Note: the contacts that are already on the step where you have set the delay will ignore it.