Getting Started

Here you can find the help articles on your basic Reply needs to easily set up and get your first campaign running.

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23 articles in this collection
Written by Reply Team
FAQ

How can I add a signature?

Learn how to add, edit and manage your email signature right inside your Reply account. Add credibility and social proof to the senders.
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Written by Reply Team
Updated over a week ago

List of Email Service Domain Exceptions

What is the list of ESP exceptions? If you can't sign up for Reply with your current email address, you'd probably find your ESP brand here.
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Written by Reply Team
Updated over a week ago

Existing Limits in Reply

What are the limits that exist in Reply in regards to unique contacts, API requests, import, daily emails per account, campaign or contact?
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Written by Reply Team
Updated over a week ago

How Do I Setup My Opt Out Text/Link (Unsubscribe option)?

Configuring an opt out links is extremely essential for your email account health and domain reputation since it can be a legal requirement.
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Written by Reply Team
Updated over a week ago

How Can I Avoid Having My Email Listed as Spam?

There is a number of best practices that will help you prevent your emails from falling into spam folders and save your domain reputation.
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Written by Reply Team
Updated over a week ago

Why There Is No Hyperlink in My Opt Out Text?

Struggling to find a hyperlink in your Opt Out line designed specifically for your Reply automated email campaigns? Here's how to paste it.
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Written by Reply Team
Updated over a week ago

Where Can I Find Reply's Service Up/Downtime Stats?

Sometimes you just need to know what's happening inside of Reply.io application. Luckily, there's a quick and easy way to find this out.
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Written by Reply Team
Updated over a week ago

If Reply doesn't connect to Gmail

Sometimes you cannot connect your Google Mail account to Reply.io. Here's what you can do to addresss this issue with one of two options.
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Written by Reply Team
Updated over a week ago

How Do I Connect an Additional Email Account?

Need more email account for Reply automated campaigns? That's definitely not an issue. Follow these steps to connect extra email accounts.
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Written by Reply Team
Updated over a week ago

How do I re-connect my Gmail account via Single Click when it's been disconnected?

Got your Google Mail account disconnected from Reply.io? Don't worry, here's how you can quickly reconnect it & proceed with your campaigns.
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Written by Reply Team
Updated over a week ago

I Started the Campaign, but My Trial has Expired. How Do I Control Sending Emails Now?

Sometimes you start a campaign and your trial period expires when it's still running. Here are two possible options to address those cases.
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Written by Reply Team
Updated over a week ago