Step Templates

Setting up new steps for your automated email sequences is as easy as 1-2-3! Add custom variables, experiment with subject lines, and more

Reply Team avatar
Written by Reply Team
Updated over a week ago

After pressing Add Sequence Step, you'll be redirected to the Template creation pop-up.

  • Write down your email template using any number of variables ({{FirstName}}, {{Company}}, etc.) to personalize it.

  • Specify the subject where variables can also be inserted {}. If you want the email history of your follow-up sequence to show up in the same thread, leave subject lines for all steps (step 2 and beyond) blank.

  • If you already have an email template created, select it from the drop-down menu.

  • Add attachments and images to your email if needed.

You can also add CC'd contacts to your messages, separated by comma (not ;).

After you've created Step Templates, here is how your email chain should look:


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