You need to use your real phone number for direct calls.

This is how it works:

  • Request calls first
  • Enter your phone number in Settings -> Account
  • Enter your client's phone number in the specified profile field

When you need to call someone, click on a phone icon and the system dials your phone number first, you pick up and then it dials your client's phone number - he/she will see your actual phone # as if you called directly.

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